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Please write to support@videoxdvd.com enclosing your name, the order ID and an alternate email address.

If you need any help on how to use our products, please check our step-by-step guides.

Before contacting us for personal support please:

Read our FAQs (Frequently Asked Questions). Make sure you are using the latest version.

If you still can't solve your problem, please contact our support team,do not forgrt to send us these information : Version number,Operating System's version,Hardware configuration,The error message .